Shipping policy
ORDER PROCESSING: Once you place your order, rest assured that we're on it! The turn around time for order processing is 1-2 business days.
SHIPPING METHODS: The carrier we use is FedEx Ground. There are no options to change the shipping carrier at this time.
SHIPPING COST: All orders are charged at a flat rate fee of $10. Orders over $100 will receive free shipping on the entire order.
DELIVERY ESTIMATES: Orders are sent via FedEx Ground and the estimated delivery time is 5-8 business days.
INTERNATIONAL SHIPPING: Unfortunately, we do not currently ship internationally, but stay tuned!
TRACKING INFORMATION: You will be provided a tracking number via email after your order has shipped. If you do not receive a tracking number after 48 hours, please reach out to us.
RETURNS AND EXCHANGES: We currently do not offer returns or exchanges. If you have an issue with your order, please reach out to us as soon as possible so we have the chance to get your issues corrected.
LOST, STOLEN, OR DELAYED PACKAGES: Once packages are mailed out, it is then the responsibility of the carrier. Unfortunately, we can not control delayed packages due to weather, busy holiday seasons, etc. If your package has been marked "delivered" but you never received it, chances are the package is either lost or it was stolen. You will need to file a complaint with FedEx. If you need help with a claim, please reach out to us and we will be happy to assist.